Your Privacy Matters.

Privacy Policy

JobSnips LLC ("JobSnips," "we," "our," or "us") is committed to protecting the privacy of every individual who uses this website and our professional resume writing services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit jobsnips.com or engage our services.

By using our website or services, you consent to the practices described in this policy. If you do not agree, please do not use our website or submit any personal information to us.

The personal information we collect is obtained with your knowledge and consent, is lawful and fair, and is used exclusively to fulfill the purposes identified below or as required by law.

What We Collect

We collect information you voluntarily provide when you:

• Contact us or request a quote — name, email address, phone number, and career details
• Purchase a service — name, billing address, and payment method (processed securely via our payment processor; we do not store full card numbers)
• Submit your resume or career information — work history, education, skills, achievements, and any other details necessary to complete your order
• Use our free tools (Resume Scorer, LinkedIn Analyzer) — name, email, phone, target role, and any profile or resume content you voluntarily submit
• Subscribe to our newsletter — email address only

We also automatically collect certain technical information when you visit our site, including IP address, browser type, pages visited, and time spent — via cookies and analytics tools (see Section 06).

How We Use Your Information

We use the information we collect strictly to:

• Deliver the resume writing, LinkedIn optimization, cover letter, and other career services you've purchased
• Communicate with you about your order, revisions, and delivery
• Send service-related emails and, with your consent, marketing communications (you may opt out at any time)
• Process payments and maintain billing records
• Respond to inquiries submitted via our contact forms or free tools
• Improve our website, services, and user experience based on aggregated analytics
• Comply with applicable legal obligations

We will not use your personal information for any purpose beyond what is identified above without first obtaining your explicit consent.

Data Security

We take the security of your personal information seriously. JobSnips implements reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, disclosure, alteration, or destruction. These measures include:

• HTTPS encryption across all pages of the website
• Restricted internal access to personal data (need-to-know basis only)
• Secure transmission of payment data through a PCI-compliant payment processor
• Regular review of our data handling practices

While we work hard to protect your data, no method of electronic transmission or storage is 100% secure. If you believe your information has been compromised, please contact us immediately at support@jobsnips.com.

Third-Party Services

We use a limited number of trusted third-party services to operate our website and deliver our services. Each is bound by its own privacy policy and data processing agreements:

• Google Analytics (GA4) — collects anonymized website usage data (pages viewed, session duration, device type) to help us understand and improve user experience. Google Privacy Policy →
• Google Tag Manager — manages tracking scripts without requiring code changes; does not collect personal data on its own
• LinkedIn Insight Tag — tracks conversions and website visitor demographics for LinkedIn advertising purposes. LinkedIn Privacy Policy →
• Tidio Live Chat — provides real-time customer support chat functionality. Messages you send via Tidio may be stored on Tidio's servers. Tidio Privacy Policy →
• Google Apps Script — processes form submissions (resume scorer, LinkedIn analyzer, contact forms) and routes report emails to you. Submitted data is processed and then sent to your provided email address.

We do not sell, trade, or rent your personal information to any third party. We do not allow third-party advertising networks to collect your personal data through our website.

Cookies & Tracking

Our website uses cookies — small text files placed on your device — to ensure basic site functionality and to analyze traffic patterns. We use:

• Essential cookies — required for the site to function (e.g., remembering your session preferences). Cannot be disabled.
• Analytics cookies — set by Google Analytics to collect aggregate, anonymized usage data. You can disable these via your browser settings or by installing the Google Analytics Opt-out Browser Add-on.
• Chat cookies — set by Tidio to maintain your live chat session.

You can instruct your browser to refuse all cookies or to notify you when a cookie is being set. Note that some features of our website may not function properly without cookies.

Your Rights

Regardless of where you are located, you have the right to:

• Access the personal information we hold about you
• Correct any inaccurate or incomplete information
• Request deletion of your personal information, subject to any legal retention requirements
• Opt out of marketing communications at any time (use the unsubscribe link in any email, or contact us directly)
• Withdraw consent for any processing based on your consent, without affecting the lawfulness of processing before withdrawal
• Lodge a complaint with your relevant data protection authority if you believe we have not handled your information in accordance with this policy

To exercise any of these rights, contact us at support@jobsnips.com. We will respond within 30 days.

CCPA — California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you additional rights regarding your personal information:

• Right to Know — request disclosure of the categories and specific pieces of personal information we have collected about you over the past 12 months
• Right to Delete — request deletion of your personal information (subject to certain exceptions)
• Right to Opt Out of Sale — JobSnips does not sell your personal information to third parties. No opt-out action is required.
• Right to Non-Discrimination — we will not discriminate against you for exercising any of your CCPA rights

To submit a verifiable consumer request, email support@jobsnips.com with subject line "CCPA Request." We will verify your identity before processing the request and respond within 45 days.

Data Retention

We retain personal information only for as long as necessary to fulfill the purpose for which it was collected. Specifically:

• Service data (resume content, order details) — retained for the duration of your engagement plus up to 2 years to accommodate revision requests and guarantee claims
• Payment records — retained as required by law (typically 7 years for tax and accounting purposes)
• Marketing communications data — retained until you unsubscribe or request removal
• Free tool submissions (scorer, LinkedIn analyzer) — retained for up to 90 days to fulfill your report delivery, then deleted

Upon your request, we will delete or anonymize your personal information unless we are legally required to retain it.

Children's Privacy

JobSnips services are intended for adults and professional job seekers. We do not knowingly collect personal information from individuals under the age of 16. If you believe we have inadvertently collected information from a minor, please contact us immediately at support@jobsnips.com and we will promptly delete it.

Changes to This Policy

JobSnips reserves the right to update or modify this Privacy Policy at any time at its sole discretion. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically.

Your continued use of our website or services after any changes to this policy constitutes your acceptance of the updated terms.

Contact Us

For any questions, concerns, or requests related to this Privacy Policy or your personal data, please reach out to us through any of the following:

• Email: support@jobsnips.com
• Phone: +1 (737) 402-0284
• Mail: JobSnips LLC, 5900 Balcones Drive #5243, Austin, TX 78731

We are committed to resolving privacy concerns promptly. We will respond to all verifiable privacy requests within 30 days.

Frequently Asked Questions